the City of Sacramento

DocuPet is the official pet licensing partner for the City of Sacramento

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Why Docupet

Why License?

With DocuPet, your pet’s license is much more than just a tag. It’s their ticket home, their customized (and cute!) emblem, and a link to their personal digital record. It’s also your way of doing good - not just for your pet, but for the pets in need in your community.

Dog and cat licenses are mandatory in the City of Sacramento. In fact, licenses are mandatory in nearly every community across North America. Why? Because licenses help keep pets and the communities they live in safe.

Since licensing your dogs and cats is a requirement, our goal is to make this process quick, simple, and valuable. Check out the ways you can license your pet below and feel good knowing that licensing revenue funds important initiatives helping to improve your community. To further support these efforts, DocuPet will always donate 20% of designer tag and product sales to our local Safe&Happy Fund partner in the City of Sacramento, Front Street Animal Shelter.

How to License

  • Online
  • In-person
  • Mail
  • Phone

The fastest and easiest way to license or renew is right here. You’ll create a profile for your pet, upload photos, process your license registration, and receive purchase confirmations via email. Payment can be made using a credit card or Visa/Mastercard debit card and your package will be shipped out next business day. Each year, you just need to log in to your existing account and renew - it’s super easy!

License Now

In person licensing is available at the following location(s) however it’s important to know you will still receive your tag in the mail:

Front Street Animal Shelter - City of Sacramento: 2127 Front Street Sacramento, CA 95818

Don’t forget to check hours of operation, appointment policies, and accepted payment methods prior to heading out.

If you wish, you can download the below form and complete it prior to arriving.

Download Registration Form

If you opt to license via snail mail - keep in mind processing your registration will take a lot longer!

Make sure you complete the below form in full and that it is free of any errors otherwise your registration may not be successfully processed. The fine print is there for a reason so keep an eye out for accepted payment methods, who the check should be made out to, where it should be mailed, and any required supporting documentation.

Download Registration Form

If you’re having trouble licensing online and need to get your registration processed in a hurry, you can give our customer care team a call and they may be able to process your pet license over the phone. Note that we can only accept credit cards and Visa/Mastercard debit as payment.

License Fees

Pet licenses are required for all dogs and cats living in the City of Sacramento. Licenses are available for 1, 2 and 3 year terms and must be renewed prior to the expiration date. You will receive reminders from us about upcoming license expirations via mail, phone, and email.

Dog Licenses 1-year 2-year 3-year
Spayed/Neutered Fee $20.00 $32.00 $51.00
Spayed/Neutered Senior's Fee $10.00 $15.00 $25.00
Intact Fee $80.00 $128.00 $205.00
Cat Licenses 1-year 2-year 3-year
Spayed/Neutered Fee $15.00 $24.00 $38.00
Spayed/Neutered Senior's Fee $10.00 $15.00 $25.00
Intact Fee $75.00 $120.00 $192.00
Dog Licenses 1-year 2-year 3-year
Spayed/Neutered Fee $20.00 $32.00 $51.00
Spayed/Neutered Senior's Fee $10.00 $15.00 $25.00
Intact Fee $80.00 $128.00 $205.00
Cat Licenses 1-year 2-year 3-year
Spayed/Neutered Fee $15.00 $24.00 $38.00
Spayed/Neutered Senior's Fee $10.00 $15.00 $25.00
Intact Fee $75.00 $120.00 $192.00

A replacement City of Sacramento tag is available for a $5.00 fee or at no additional charge when you license your pet.

All licenses expire the day they were purchased, between one and three years in the future, depending on the term of the license purchased, so long as the rabies vaccination remains valid for the duration of the chosen license. If your pet’s rabies vaccination expires prior to the selected license term, the license will expire on the rabies vaccination expiration date.

A valid rabies certificate is required to complete the licensing process. You must upload or present your certificates at time of purchase.

A spay/neuter certificate is required to qualify for the discounted rate.

Late fees will apply 30-days following license expiration. A late fee of $10 will apply for spayed / neutered pets. A late fee of $30 will apply for unaltered pets.

A citation of $300 will be issued 90-days post license expiration.

Licenses are required for all dogs and cats over four months of age.

Pet owners must be 62 or older to qualify for senior citizen rates.

When licensing a Certified Guide or Assistance Dog for the first time, licensing must be done in person. Future renewals may be done online once the status is verified.

If your pet is spayed or neutered AND you participate in either the Lifeline (AT&T) program, PG&E and SMUD Assistance programs, or the City Utility Rate Assistance Program you may receive a complimentary license for one (1) year. You must apply directly with Front Street Animal Shelter.

DO YOU LIVE IN THE CITY LIMITS OR THE COUNTY LIMITS?

The Front Street Animal Shelter issues pet licenses for residents who reside within the city limits of Sacramento ONLY. If you reside in the county limits of Sacramento, please license your pet with the BRADSHAW ANIMAL SHELTER.

If your street sign is green-colored, you are in the city limits of Sacramento.

If your street sign is white-colored, you are in the county limits of Sacramento.

You may also verify your address through the SACRAMENTO COUNTY PARCEL VIEWER. After you enter your house number and street name, check the Property Information box on the left side and look under "Jurisdiction."

If it shows "City of Sacramento," then you are in the city limits of Sacramento.

If it shows "Unincorporated Area of Sacramento County," then you are in the county limits of Sacramento.

DocuPet Benefits

Found a lost pet?

If the pet is wearing a DocuPet tag, visit our site or their unique web address on the back of the tag, enter the code found on the pet's tag, and gain access to the contact information that pet’s owner has chosen to provide. You may also call our 24/7 dispatch staff at 1-877-239-6072

Is your pet lost?

Don't panic! We're here to help! Log in to your profile and report your pet lost by clicking on their name and then using the "Report Lost" button. Our dedicated staff is immediately alerted and an email will go out with your pet's information to registered members in your community. Log in Now

Account not yet activated? Call us at 1-877-239-6072

What is HomeSafe™?

The HomeSafe™ Lost Pet Service features an online tool that ties your pet's unique tag code to their online profile. This means that if anyone finds your pet, they can easily report them found through our site, and immediately get access to the contact information you have chosen to provide.

Our Found Pet report makes it easy for people to help your pet get home safe. We also have a dedicated dispatch staff that works around the clock, answering phone calls and working with members of the community to help get lost pets home safe.

Frequently Asked Questions

PROGRAM AND PARTNERSHIP

Front Street Animal Shelter and DocuPet have partnered up to offer an enhanced pet licensing program for residents of the City of Sacramento. A membership with DocuPet includes:

  • The HomeSafe™ Lost Pet Service
  • Beautiful Tags linked to a secure online profile
  • Tags that help all pets by supporting local animal welfare initiatives
  • Thanks for supporting animal welfare in your community
  •  Your City of Sacramento Pet License

Pet owners must now license through the DocuPet program in order to secure a City of Sactamento pet license.

PROGRAM AND PARTNERSHIP

You may have entered your address incorrectly or we may not have your address in the address database for your community. Please double-check all spelling and ensure you are using the abbreviated form for your street type ex. St instead of Street. You may contact Front Street Animal Shelter directly if you believe you reside within their jurisdiction but your address is not being accepted by the system.

LICENSING OPTIONS, DATES, AND LOCATIONS

Licenses are required to be renewed prior to the expiration date depending on the length of the license term you purchased.

Licenses expire at the end of the license term selected unless your pet's current rabies vaccination expiration date falls prior to the end of the term. A license cannot be valid at any time a pet's rabies is expired. If you provide new proof of rabies expiration extending beyond the original term selected prior to the license expiration date, your pet's license may be extended to the full term originally selected.

All pets over the age of 4 months are required to be licensed.

Please ensure you have all the required documentation in order to licence your pet. If you have all the records you need to proceed you can license your pet online, or in person at Front Street Animal Shelter located at 2127 Front St Sacramento CA 95818.
If this is your first time licensing a pet in the City of Sacramento, click here to learn more.
If you already have an account with us or have ever licensed a pet with Front Street Animal Shelter click here to learn more.

Refunds may be granted for a license if a pet passes or is returned within 30 days of the license purchase.

You may renew your pet's license within 60 days of your pet's current license expiration date. If you renew prior to the upcoming expiration date, your pet's new license will start the day after expiration, not on the date of purchase.

As per California State law, a pet license may not be valid at anytime a pet's rabies vaccination is expired.

You may license in person at Front Street Animal Shelter located at 2127 Front St Sacramento CA 95818.

Temporary licenses expire after 30 days. To convert a temporary license into a full license you must provide new proof of rabies expiration prior to the temporary license expiration date. If the rabies expiration date extends beyond the original term selected your pet's license may be extended to the full term originally selected. If the newly provided rabies expiration date falls prior to the term end, the new license expiration date will be the same as the rabies vaccination expiration date.

FEES AND FINES

Please get in touch with Front Street Animal Shelter by calling 916-808-7387 or emailing 311@cityofsacramento.org to find out more.

If your community requires proof of spay/neuter for your pet in order to receive a discounted licensing rate, you will need to upload the appropriate documentation stating that your pet has been spayed/neutered to your online account. Once the documentation has been approved by Front Street Animal Shelter, you will be eligible to receive the new discounted rate. Otherwise, you can visit Front Street Animal Shelter in person at 2127 Front St Sacramento CA 95818 and show proof of spay/neuter there.

No, there is no discount for licensing multiple pets. Each pet will be charged the appropriate licensing fee.

Please visit Front Street Animal Shelter in person if you are qualifying for this rate for the first time. They are located at 2127 Front St Sacramento CA 95818. Once the team there verifies your designation you will be able to renew online in future years.

Those aged 62 and older may qualify for a senior citizen rate.

The fine for failing to license a pet is $300.

Please visit Front Street Animal Shelter in person if you are qualifying for this rate for the first time. They are located at 2127 Front St Sacramento CA 95818. Once the team there verifies your designation you will be able to renew online in future years.

Please visit Front Street Animal Shelter in person if you are qualifying for this rate for the first time. They are located at 2127 Front St Sacramento CA 95818. Once the team there verifies your designation you will be able to renew online in future years.

Visit this page for licensing options and fees: City of Sacramento Licensing Fees

Please visit Front Street Animal Shelter in person if you are qualifying for this rate for the first time. They are located at 2127 Front St Sacramento CA 95818. Once the team there verifies your designation you will be able to renew online in future years.

Late fees come into effect if a license is not renewed within 30 days of the original expiration date.

TAGS

If you received a tag in person at an event, you will need to activate your pre-coded DocuPet Tag to ensure your pet is covered under DocuPet’s 24/7 HomeSafe™ lost pet service. For more information on how to activate your pet's pre-coded tag and license your pet, go to: https://docupetinc.zendesk.com/hc/en-us/articles/4403827951003-Activating-Tag-Through-Online-Account


Please note, that if you received the pre-coded tag when purchasing a license in person, your licensing details will be automatically added to your account once the records have been submitted from your local veterinarian clinic. Records are usually received and processed within 45 to 60 days.

Please visit in person at Front Street Animal Shelter located at 2127 Front St Sacramento CA 95818 and they will be able to assist you.

ACCOUNT UPDATES

If you are moving please be sure to update your address by logging into your online account and navigating to your Profile Settings page. Even though you are moving you’ll still be able to keep your pet's tag and access your pet's online account. However, your current license may not be valid in the new community you are moving to. Please get in touch with the pet licensing provider in the new community you are moving to in order to find out more information.

CITY INFORMATION AND CITY ORDINANCES

Visit this page for information on licensing ordinances/bylaws: City of Sacramento Code

Please get in touch with Front Street Animal Shelter at 916-808-7387.

The following species are required to be licensed: Dogs and Cats

DOCUMENT SUBMISSION

Documentation uploaded via the online system is reviewed within two business days.

A rabies proof is required to prove that your pet has been vaccinated against rabies. A rabies proof identifying your pet as spayed/neutered or a spay/neuter proof may be accepted as documentation of sterilization.

You will need to complete the required paperwork and visit Front Street Animal Shelter in person to qualify for rabies exemption.

A valid rabies proof is required to purchase a pet license. A 30 day temporary license may be issued if you do not have rabies proof at the time of licensing. Proof of spay/neuter is required to receive the discounted altered rates.

If you can’t locate the document you received after the procedure was done, you will need to contact your vet to obtain your pet's records. Be sure to specify any and all pets you require documentation for.
Once you’ve got the paperwork in your hands, take a look to ensure:

  • The document provided is the right type of proof required.
  • Pet and pet owner account data matches your own.
  • The document is clear and legible.

To license your pet, you will be required to show proof that the pet's rabies vaccination is current. Documentation is also required to verify that a pet has been spayed or neutered and must be provided in order to receive the discounted rate. Requiring documentation ensures that provided pet information is accurate, which is critical for identification and safety reasons.

To license your pet, you will be required to show proof that the pet's rabies vaccination is current. Documentation is also required to verify that a pet has been spayed or neutered and must be provided in order to receive the discounted rate. Requiring documentation ensures that provided pet information is accurate, which is critical for identification and safety reasons.

OTHER QUESTIONS


Your pet’s information can be edited via your online profile at any time. If you don’t have an online account get in touch with us via phone at 1-877-239-6072 or via email at info@docupet.com. While were at it, we can also help get your online account activated. Our customer service hours are from 6:00AM to 5:00PM PST, Monday through Friday.